RETURNS
Every Elegante Polo item is backed by our long tradition of quality and craftsmanship. If you are not completely satisfied with an item, you may return it to us for a refund. We will refund any unworn or defective merchandise within 30 days for a merchandise exchange or a refund based on the original method of payment. Please return your purchase with the original tags and tickets attached. Shipping charges and sales tax on shipping are not refundable. A credit should appear on your account.
Returns With A Packing Slip
Mail your return to:
Elegante Polo
10620 Forest Hill Blvd. Suite 40
Wellington, FL 33414
Returns at the Elegante Polo Retail Store
You can make your return at our Retail Store. Please print and bring your order confirmation e-mail with you to the store to make sure you are reimbursed the original price of the product.
Returns Without A Packing Slip
To ensure appropriate credit, please return by mail. Please include a copy of your confirmation e-mail or a note with the following information:
- Name
- E-mail address
- Order number
- Reason for Return
Elegante Polo
10620 Forest Hill Blvd. Suite 40
Wellington, FL 33414
Quality Issues
If a product you purchased on ElegantePolo.com has a material or manufacturing flaw, please call Customer Service at 1-561-798-7816 to arrange a return pick up.
Gift Returns
If you wish to return a product that you received as a gift, the refund will go to the original form of payment, i.e., the credit card used to purchase it. When returning a gift, please provide the order number or purchaser name, address, and telephone number to assist in processing the return.
If you return a gift that was purchased through the use of a gift certificate, your gift certificate will be restored to its original value, to be used at any time on ElegantePolo.com.
If you return a gift to Elegante Polo Retail Store, please bring your packing slip so you can be reimbursed the appropriate amount.